  {"id":3729,"date":"2017-05-10T09:23:12","date_gmt":"2017-05-10T14:23:12","guid":{"rendered":"https:\/\/uwm.edu\/transportation\/?page_id=3729"},"modified":"2026-03-16T12:38:02","modified_gmt":"2026-03-16T17:38:02","slug":"accountmanagement","status":"publish","type":"page","link":"https:\/\/uwm.edu\/transportation\/help-center\/accountmanagement\/","title":{"rendered":"Permits &amp; Account Management"},"content":{"rendered":"\n<div class=\"uwm-l-row\">\n<div class=\"uwm-l-col\">\n<p class=\"lead-in\">These instructions are intended to assist students, faculty and staff, or visitors to 51ÁÔÆæ&#8217;s campus with using their permit and maintaining their 51ÁÔÆæ Transportation Services account. Whether it is by adding or deleting a vehicle; updating an address, email, or phone number; or manage permits associated with an account.<\/p>\n\n\n\n<p class=\"lead-in\">Visit <a href=\"https:\/\/uwm.t2hosted.com\/cmn\/auth_ext.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">uwm.edu\/transportation\/portallogin<\/a> to manage your account, purchase permits, or pay and appeal citations.<\/p>\n<\/div>\n\n\n\n<div class=\"uwm-l-col uwm-l-col--4 uwm-l-offset--1\"><div class=\"uwm-block-otp-nav \"><\/div><\/div>\n<\/div>\n\n\n\n<hr class=\"has-alpha-channel-opacity uwm-c-hr--thick uwm-u-mb-80\" \/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"uwm-l-row\">\n<div class=\"uwm-l-col\">\n<h2 class=\"wp-block-heading\" id=\"h-permit-faqs\">Permit FAQs<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-managing-your-permit\">Managing Your Permit<\/h3>\n\n\n\n<div class=\"uwm-p-accordion\" data-accordion-prefix-classes=\"uwm\" data-accordion-cool-selectors=\"1\"><button class=\"uwm-p-accordion--toggle-button size-p-md\">Expand All<\/button>\n<div class=\"uwm-p-accordion--header\">Purchase a Permit<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<ol class=\"wp-block-list\">\n<li>Go to the website <a href=\"https:\/\/uwm.t2hosted.com\/cmn\/auth_ext.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.edu\/Transportation\/portallogin<\/a>.<\/li>\n\n\n\n<li>Login to your account. If you are a student or faculty and staff, please use \u201cAFFILIATED LOGIN\u201d. Visitors can use \u201cGUEST LOGIN\u201d.<\/li>\n\n\n\n<li>Select \u201cPERMITS AND BUS PASSES\u201d at the top of the website.<\/li>\n\n\n\n<li>Click on \u201cGET PERMITS AND BUS PASSES\u201d from the populated drop down menu.<\/li>\n\n\n\n<li>Click on \u201cPurchase a Parking Permit\u201d in the Parking section.<\/li>\n\n\n\n<li>Click \u201cNEXT\u201d.<\/li>\n\n\n\n<li>Verify the address associated with the account and click \u201cNEXT\u201d<\/li>\n\n\n\n<li>Click the button next to the permit desired for purchase<\/li>\n\n\n\n<li>After reviewing the Transportation Services <a href=\"https:\/\/uwm.edu\/transportation\/regulations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rules and Regulations<\/a>, check the box agreeing to abide by the Transportation Services <a href=\"https:\/\/uwm.edu\/transportation\/regulations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rules and Regulations<\/a>.<\/li>\n\n\n\n<li>Check the box(es) associated with the vehicles desired to be associated with the permit [Additional vehicle(s) can be added to association with the permit by clicking \u201cADD VEHICLE\u201d].<\/li>\n\n\n\n<li>Click \u201cNEXT\u201d.<\/li>\n\n\n\n<li>Select your location if prompted. Not all permits have a location. Only one selection is allowed per permit.<\/li>\n\n\n\n<li>Click \u201cNEXT\u201d if prompted.<\/li>\n\n\n\n<li>Cancel the purchase, add other permits, or pay now.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Manage Vehicles on a Permit<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<ol class=\"wp-block-list\">\n<li>Go to the website <a href=\"https:\/\/uwm.t2hosted.com\/cmn\/auth_ext.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.edu\/Transportation\/portallogin<\/a>.<\/li>\n\n\n\n<li>Login to your account. If you are a student or faculty and staff, please use \u201cAFFILIATED LOGIN\u201d. Visitors can use \u201cGUEST LOGIN\u201d.<\/li>\n\n\n\n<li>Select \u201cPERMITS\u201d at the top of the website.<\/li>\n\n\n\n<li>Click on \u201cVIEW YOUR PERMITS\u201d from the populated drop down menu.<\/li>\n\n\n\n<li>Clicking on the associated \u201cPERMIT NUMBER\u201d for one of your permits will open an additional window.<br>Vehicles associated to the permit can be deleted or added to the permit through buttons at the bottom of the screen. At least one vehicle must be attached to a permit, so deletion will only be possible if you have at least two vehicles. Faculty\/staff can have two vehicles on a permit while students can have one.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Cancel a Permit<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<p>You cancel your permit by submitting the <a href=\"https:\/\/uwm.edu\/transportation\/payroll-deduction-cancellation-form\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cancellation form<\/a>. Transportation Services will refund eligible customers once the cancellation is submitted. It may take a few weeks for the refund to process.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Exchange a Permit<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<p>You can email <a href=\"mailto:uwmpark@uwm.edu\">uwmpark@uwm.edu<\/a> or call <a href=\"tel:14142294000\">414-229-4000<\/a>, and we can arrange an exchange of permits.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-permit-features\">Permit Features<\/h3>\n\n\n<div class=\"content_block\" id=\"custom_post_widget-11807\">\n<div class=\"uwm-p-accordion\" data-accordion-prefix-classes=\"uwm\" data-accordion-cool-selectors=\"1\"><button class=\"uwm-p-accordion--toggle-button size-p-md\">Expand All<\/button>\n<div class=\"uwm-p-accordion--header\">How do I purchase\/cancel permits?<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<p>Permits are sold online at <a href=\"https:\/\/uwm.edu\/transportation\/getpermits\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.edu\/transportation\/getpermits<\/a>, unless noted otherwise as \u201cPurchase at Office\u201d. Most permits are prorated for the purchase date. There are no refunds on daily permits. <a href=\"https:\/\/uwm.edu\/transportation\/cancel\" target=\"_blank\" rel=\"noreferrer noopener\">Cancellation requests <\/a>for other permits can be submitted online.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Where can I park?<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<p>Permit holders can typically only park in areas listed in their parking permit.<\/p>\n\n\n\n<p>However, 51ÁÔÆæ does allow &#8220;crisscrossing&#8221; permits during certain times. Any 51ÁÔÆæ Semester and Annual permit regardless of the facility allows the holder <strong>to park on any outdoor surface lot <\/strong>at 51ÁÔÆæ\u2019s main campus during:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Weekdays from 4 pm to 2 am<\/li>\n\n\n\n<li>Weekends from 5 am to 2 am.<\/li>\n<\/ul>\n\n\n\n<p>Customers with the following permits are eligible:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Main campus parking permits<\/li>\n\n\n\n<li>Cambridge Commons<\/li>\n\n\n\n<li>Kenilworth<\/li>\n\n\n\n<li>RiverView<\/li>\n<\/ul>\n\n\n\n<p>U-PARK is ineligible.<\/p>\n\n\n\n<p>Permit holders must obey other signage and instructions in the lot, such as for accessible parking spaces.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">What about overnight parking?<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<p>Cars parked on all 51ÁÔÆæ surface lots and most garages <strong>may not<\/strong> park overnight and any vehicles parked after 2 am and before 5 pm without permission may be ticketed\/towed at owners expense. Certain garages allow overnight parking as long as the parker has purchased a residential permit. If a permit parker (without overnight parking) does need to park overnight, a request including the license plate number must be made in advance of the requested date to <a href=\"mailto:uwmpark@uwm.edu\">uwmpark@uwm.edu<\/a>. Typically, customers with a commuter (non-residential) permit can have one night a month of overnight parking for free, but payment is required for additional nights. Customers must contact Transportation Services regardless.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Which spaces can I park in?<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<p>Please note that the K-permit and\/or all-access permit do not allow parking in Chancellor\u2019s spaces, accessible spaces, spaces reserved for events\/guests, or loading\/drop-off areas (including the Lubar, Union, and Sandburg circle driveways). The All Access Permit also does not include access to Cambridge or Riverview garages. <a href=\"https:\/\/uwm.edu\/transportation\/parking\/signage\/\">Check our signage page for more information<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Do I need a physical permit?<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<p>Usually, no. <\/p>\n\n\n\n<p>Cambridge Commons requires that a hangtag is displayed in your vehicle to park in the garage.<\/p>\n\n\n\n<p>For other locations, 51ÁÔÆæ uses license plate recognition software to determine if a vehicle has a permit, and no stickers or hang tags are necessary. <\/p>\n\n\n\n<p>To enter and exit the Union, NWQ, Pavilion, Lubar, and Kenilworth garages, simply hold your PantherCard up to the keypad in order for it to scan and raise the gate.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"uwm-l-col uwm-l-col--4 uwm-l-offset--1\">\n<div class=\"uwm-p-card uwm-p-card--color-head uwm-u-mb-40\"><div class=\"uwm-p-card--title\">How many vehicles can I have on my permit?<\/div><div class=\"uwm-p-card--body\"><div class=\"uwm-p-card--content\">\n<p class=\"size-p-md\">Faculty\/staff can register up to two (2) vehicles on a permit; other customers, including students, are limited to just one (1) vehicle per permit. Regardless, only one vehicle associated to a permit can be in use of the permit at a given time as each additional vehicle found to use the permit at the same time will receive a citation unless payment is made for parking via pay station, payment app, or purchasing an additional permit.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"has-alpha-channel-opacity uwm-u-my-80 uwm-c-hr--thick uwm-u-mb-80\" \/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"uwm-l-row\">\n<div class=\"uwm-l-col\">\n<h2 class=\"wp-block-heading\" id=\"h-vehicle-faqs\">Vehicle FAQs<\/h2>\n\n\n\n<div class=\"uwm-p-accordion\" data-accordion-prefix-classes=\"uwm\" data-accordion-cool-selectors=\"1\"><button class=\"uwm-p-accordion--toggle-button size-p-md\">Expand All<\/button>\n<div class=\"uwm-p-accordion--header\">Adding a Vehicle<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<ol class=\"wp-block-list\">\n<li>Go to the website <a href=\"https:\/\/uwm.t2hosted.com\/cmn\/auth_ext.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.edu\/Transportation\/portallogin<\/a>.<\/li>\n\n\n\n<li>Login to your account. If you are a student or faculty and staff, please use \u201cAFFILIATED LOGIN\u201d. Visitors can use \u201cGUEST LOGIN\u201d.<\/li>\n\n\n\n<li>Click on \u201cVEHICLES\u201d at the top of the website.<\/li>\n\n\n\n<li>Click on \u201cADD VEHICLE\u201d.<\/li>\n\n\n\n<li>Provide the required information.<\/li>\n\n\n\n<li>Click on \u201cNEXT\u201d.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Editing Vehicle Information<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<ol class=\"wp-block-list\">\n<li>Go to the website <a href=\"https:\/\/uwm.t2hosted.com\/cmn\/auth_ext.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.edu\/Transportation\/portallogin<\/a>.<\/li>\n\n\n\n<li>Login to your account. If you are a student or faculty and staff, please use \u201cAFFILIATED LOGIN\u201d. Visitors can use \u201cGUEST LOGIN\u201d.<\/li>\n\n\n\n<li>Click on \u201cVEHICLES\u201d at the top of the website.<\/li>\n\n\n\n<li>Click the corresponding license plate of the vehicle.<\/li>\n\n\n\n<li>Click \u201cEDIT\u201d in the center of the page to access the current vehicle information.<\/li>\n\n\n\n<li>Edit the desired content, e.g. vehicle make.<\/li>\n\n\n\n<li>At the bottom of the page, click \u201cNEXT\u201d to complete the edit.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Removing a Vehicle<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<ol class=\"wp-block-list\">\n<li>Go to the website <a href=\"https:\/\/uwm.t2hosted.com\/cmn\/auth_ext.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.edu\/Transportation\/portallogin<\/a>.<\/li>\n\n\n\n<li>Login to your account. If you are a student or faculty and staff, please use \u201cAFFILIATED LOGIN\u201d. Visitors can use \u201cGUEST LOGIN\u201d.<\/li>\n\n\n\n<li>Click on \u201cVEHICLES\u201d at the top of the website.<\/li>\n\n\n\n<li>Click the corresponding license plate of the vehicle.<\/li>\n\n\n\n<li>At the bottom of the page, click \u201cDELETE\u201d.<\/li>\n\n\n\n<li>Click \u201cOK\u201d on the pop up.<\/li>\n<\/ol>\n\n\n\n<p><strong>Note:<\/strong> There must be at minimum one vehicle associated with an active account.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"uwm-l-col uwm-l-col--4 uwm-l-offset--1\">\n<div class=\"uwm-p-card uwm-p-card--color-head uwm-u-mb-40\"><div class=\"uwm-p-card--title\">What if I get a new vehicle? How do I update my permit?<\/div><div class=\"uwm-p-card--body\"><div class=\"uwm-p-card--content\">\n<p class=\"size-p-md\">Note: If you have a permit and are adding a vehicle, you must also attach it to your permit. See the <strong>Manage Vehicles on a Permit <\/strong>section above for more information.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"has-alpha-channel-opacity uwm-u-my-80 uwm-c-hr--thick uwm-u-mb-80\" \/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"uwm-l-row\">\n<div class=\"uwm-l-col\">\n<h2 class=\"wp-block-heading\" id=\"h-contact-preferences\">Contact Preferences<\/h2>\n\n\n\n<div class=\"uwm-p-accordion\" data-accordion-prefix-classes=\"uwm\" data-accordion-cool-selectors=\"1\"><button class=\"uwm-p-accordion--toggle-button size-p-md\">Expand All<\/button>\n<div class=\"uwm-p-accordion--header\">Adding an associated address, email, or phone<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<ol class=\"wp-block-list\">\n<li>Go to the website <a href=\"https:\/\/uwm.t2hosted.com\/cmn\/auth_ext.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.edu\/Transportation\/portallogin<\/a>.<\/li>\n\n\n\n<li>Login to your account. If you are a student or faculty and staff, please use \u201cAFFILIATED LOGIN\u201d. Visitors can use \u201cGUEST LOGIN\u201d.<\/li>\n\n\n\n<li>Select your name at the top right of the webpage. Click \u201cMANAGE YOUR ACCOUNT INFORMATION\u201d from the menu.<\/li>\n\n\n\n<li>Click \u201cADD NEW +\u201d under Address, Email, or Phone to enter new content for that section<\/li>\n\n\n\n<li>Provide the desired information.<\/li>\n\n\n\n<li>Click on \u201cSAVE NEW\u201d when completed with the addition.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"uwm-p-accordion--header\">Edit an associated address, email, or phone<\/div><div class=\"uwm-p-accordion--panel\"><div class=\"uwm-p-accordion--panel-inner uwm-u-clear\">\n<ol class=\"wp-block-list\">\n<li>Go to the website <a href=\"https:\/\/uwm.t2hosted.com\/cmn\/auth_ext.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.edu\/Transportation\/portallogin<\/a>.<\/li>\n\n\n\n<li>Login to your account. If you are a student or faculty and staff, please use \u201cAFFILIATED LOGIN\u201d. Visitors can use \u201cGUEST LOGIN\u201d.<\/li>\n\n\n\n<li>Select your name at the top right of the webpage. Click \u201cMANAGE YOUR ACCOUNT INFORMATION\u201d from the menu.<\/li>\n\n\n\n<li>Click \u201cEDIT\u201d next to Address, Email, or Phone to change the content of that section<\/li>\n\n\n\n<li>Edit the desired information.<\/li>\n<\/ol>\n\n\n\n<p><strong>Note:<\/strong> There must be at least one address associated to active accounts. Associated addresses and phone numbers can be edited, but only Transportation Services representatives can delete an associated address or phone number completely. Emails can be removed if desired.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"uwm-l-col uwm-l-col--4 uwm-l-offset--1\">\n<div class=\"uwm-p-card uwm-p-card--color-head uwm-u-mb-40\"><div class=\"uwm-p-card--title\">An old phone number, mail address, or email address is listed. Why is that?<\/div><div class=\"uwm-p-card--body\"><div class=\"uwm-p-card--content\">\n<p>The Transportation Services pulls data directly from PAWS for faculty\/staff and students. This is updated over night and may take a few days if you just made a change in PAWS for it to show up. We also may add in addresses taken from the Wisconsin DMV for official notices. You can always contact Transportation Services with any questions.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;<\/p>\n","protected":false},"author":1112,"featured_media":0,"parent":10896,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"templates\/centered.php","meta":{"_acf_changed":false,"footnotes":"","uwm_wg_additional_authors":[]},"class_list":["post-3729","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Permits &amp; Account Management - 51ÁÔÆæ Transportation Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uwm.edu\/transportation\/help-center\/accountmanagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Permits &amp; 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