New
The course begins by examining what an EMS response to a dementia-related call typically looks like and then dives deeper into best practices and strategies for improving the typical response. Through a deeper understanding of communication and de-escalation techniques, EMS workers will be better equipped to handle dementia crises and ensure the safety and well-being of those involved.
This course can be applied to the following certificate:
Dementia Crisis Certificate
Benefits and Learning Outcomes
- Describe and enact the body language and communication styles most effective for patients with dementia
- List general considerations when responding to and caring for patients with dementia
- Identify the merit in de-escalating crisis behaviors
- Determine when it is appropriate to transport or not transport a patient with dementia who is in crisis
- Recall the basis for the efforts in Sheboygan County related to dementia crisis
- Explain why a team approach is critical when caring for patients with dementia