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The Role of Direct Caregivers in Dementia Crisis Care

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The course begins by examining strategies for communication with people with dementia and then explores how to best approach and navigate a dementia crisis. Through a deeper understanding of communication and de-escalation techniques, direct caregivers will be better equipped to handle dementia crises and ensure the safety and well-being of those involved.

This course can be applied to the following certificate:
Dementia Crisis Certificate

Benefits and Learning Outcomes

  • Explain how attitude and understanding can enhance the delivery of care
  • Recall and use specific body language when approaching persons with dementia
  • Apply the knowledge of a patient’s social history to patient care
  • Compare reality orientation and validation approaches
  • Identify a patient’s unmet needs
  • Explain why a team approach is critical when caring for patients with dementia