DATES TO BE ANNOUNCED
In this course, you’ll learn the basics of facility management. From operations and maintenance to facility planning, it covers all of the areas that a facility manager is responsible for when managing buildings.
This course can be applied to the following certificate:
Facility Management Certificate
Benefits and Learning Outcomes
- Demonstrate the basics of facility management
- Identify the typical hard and soft services that facility managers are responsible for delivering
- Recognize the planning and business side of delivering facility management services
Course Outline/Topics
Topic 1: Introduction to Facility Management
This session will provide an overall view (from 1,000 feet up) of the broad range of tasks and responsibilities involved in managing a facility and the juggling act that is the daily life of a facility manager.
Topic 2: Facility Services Part 1
This session will cover the different areas of a facility that are often overlooked or taken for granted, yet areas that somehow manage to give each facility a distinctive look and feel.
Topic 3: Facility Services Part 2
This session will cover typical FM activities related to the day-to-day operational activities, some of which are typically performed in-house and some outsourced. Examples include: building operations and maintenance, outsourcing and out-tasking, janitorial services and food service.
Topic 4: Facility Planning
In this session, we will cover activities related to the planning and business side of facility management. It includes items such as: budgeting, finance, master planning, strategic and tactical planning, the balanced scorecard, benchmarking and asset management