  {"id":115795,"date":"2023-10-27T12:00:29","date_gmt":"2023-10-27T17:00:29","guid":{"rendered":"https:\/\/uwm.edu\/marcomm\/?page_id=115795"},"modified":"2026-04-01T16:28:11","modified_gmt":"2026-04-01T21:28:11","slug":"marcomm-procurement-practice","status":"publish","type":"page","link":"https:\/\/uwm.edu\/marcomm\/services-resources\/marcomm-procurement-practice\/","title":{"rendered":"MarComm Procurement Practice"},"content":{"rendered":"\n<p>51ÁÔÆæ has established a procurement practice for purchasing advertising and contracting marketing agencies. This process will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increase collaboration among units <\/li>\n\n\n\n<li>Maximize efficiency in the use of university resources<\/li>\n\n\n\n<li>Avoid duplicate or competing purchases<\/li>\n\n\n\n<li>Achieve economies of scale<\/li>\n<\/ul>\n\n\n\n<p>Coordination also ensures consistent messaging, fostering trust and improving our audience experience. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-get-started\">Get Started<\/h2>\n\n\n\n<p>You must get permission from MarComm before buying advertising or contracting with an agency for marketing and advertising services. Use one of the forms below to make your request.<\/p>\n\n\n\n<div class=\"uwm-u-flex uwm-u-flex--wrap uwm-u-flex--left\">\n<a class=\"uwm-c-button uwm-u-mr-20 uwm-u-mb-20\" href=\"https:\/\/uwm.edu\/marcomm\/services-resources\/marcomm-procurement-practice\/request-permission-to-buy-advertising\/\" rel=\"\">Buy Advertising<\/a>\n<\/div>\n\n\n\n<div class=\"uwm-u-flex uwm-u-flex--wrap uwm-u-flex--left\">\n<a class=\"uwm-c-button uwm-u-mr-20 uwm-u-mb-20\" href=\"https:\/\/uwm.edu\/marcomm\/services-resources\/marcomm-procurement-practice\/contracting-an-agency-for-marketing-communications-services\/\" rel=\"\">Contract an Agency<\/a>\n<\/div>\n\n\n\n<div class=\"uwm-p-notice uwm-p-notice--info\"><div class=\"uwm-p-notice--content\"><div class=\"uwm-p-notice--message\">Units seeking to contract an agency for video production will also need to work with MarComm to finish the project. <a href=\"https:\/\/uwm.edu\/marcomm\/services-resources\/video-support-for-campus-units-collaborating-with-agencies\/\">Learn more about how MarComm supports units working with outside production companies<\/a>.<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-read-the-full-procurement-practice\">Read the Full Procurement Practice<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-introduction\"><strong>Introduction<\/strong><\/h3>\n\n\n\n<p>It is in 51ÁÔÆæ\u2019s best interests to coordinate purchases of advertising and the hiring of marketing and communications agencies to maximize efficiency, avoid duplicate or competing purchases, and achieve economies of scale. Coordination also ensures consistent messaging, fostering trust and improving the audience experience. This is true for all audiences, and particularly for prospective students and their families.<\/p>\n\n\n\n<p>To ensure collaboration and coordination across units, 51ÁÔÆæ has established the following procurement practice for advertising, as well as marketing and communications agencies. This practice also will ensure that the university receives the best possible value and return on its investment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-definitions\"><strong>Definitions<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-procurement\"><strong>Procurement<\/strong><\/h4>\n\n\n\n<p>Procurement is defined as the process of sourcing, agreeing to terms and conditions, and acquiring goods or services from an external source, whether for a price or for free.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-advertising\"><strong>Advertising<\/strong><\/h4>\n\n\n\n<p>An advertisement includes any public message that promotes the university or a university program, unit, service or event. Advertising channels include, but are not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Social media (Facebook, Instagram, Tiktok, etc.)\n<ul class=\"wp-block-list\">\n<li>This includes \u201cboosted posts\u201d<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Television (broadcast, cable and streaming)<\/li>\n\n\n\n<li>Radio<\/li>\n\n\n\n<li>Streaming video<\/li>\n\n\n\n<li>Streaming audio<\/li>\n\n\n\n<li>Newspapers<\/li>\n\n\n\n<li>Magazines<\/li>\n\n\n\n<li>Online news sites<\/li>\n\n\n\n<li>Digital advertising (Paid search, display, etc.)<\/li>\n\n\n\n<li>Billboards<\/li>\n\n\n\n<li>Bus wraps<\/li>\n\n\n\n<li>Murals on buildings<\/li>\n\n\n\n<li>Direct mail<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>Sponsorships<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-marketing-and-communications-agencies\"><strong>Marketing and Communications Agencies<\/strong><\/h4>\n\n\n\n<p>Marketing and communications are separate but complimentary endeavors. Marketing is goal-oriented. Examples include getting prospective students to sign up for a campus tour or apply to 51ÁÔÆæ. Communications focuses on conveying specific messages that may not be tied to any type of action. Common marketing and communications services offered by agencies include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Advertising\/media buying<\/li>\n\n\n\n<li>Brand development<\/li>\n\n\n\n<li>Copywriting<\/li>\n\n\n\n<li>Graphic design<\/li>\n\n\n\n<li>Inbound\/email marketing<\/li>\n\n\n\n<li>Experiential\/event marketing<\/li>\n\n\n\n<li>Influencer marketing<\/li>\n\n\n\n<li>Market research<\/li>\n\n\n\n<li>Marketing strategy<\/li>\n\n\n\n<li>Digital marketing<\/li>\n\n\n\n<li>Photography<\/li>\n\n\n\n<li>Public relations<\/li>\n\n\n\n<li>Social media strategy and management<\/li>\n\n\n\n<li>Videography<\/li>\n\n\n\n<li>Web development<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-roles-and-responsibilities\"><strong>Roles and Responsibilities<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-uwm-purchasing\"><strong>51ÁÔÆæ Purchasing<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provides guidance on procurement practices in accordance with good business practices and state of Wisconsin, University of Wisconsin System and campus laws, rules, policies, and guidelines.<\/li>\n\n\n\n<li>Leads the development, issuance, and award of Requests for Bids (RFB) and Requests for Proposals (RFP). These processes can take several months or up to a year to complete.<\/li>\n\n\n\n<li>Protects 51ÁÔÆæ employees from individual risk by reviewing and signing procurement contracts in accordance with state statutes and university policy.<\/li>\n\n\n\n<li>May serve as a liaison between 51ÁÔÆæ and vendors for contract compliance (terms and conditions, pricing, etc.).<\/li>\n\n\n\n<li>May serve as a liaison between 51ÁÔÆæ and other UW System campuses if the procurement will \u201cpiggyback\u201d on a contract signed by another campus.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-uwm-division-of-marketing-amp-communications-marcomm\"><strong>51ÁÔÆæ Division of Marketing &amp; Communications (MarComm)<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coordinates purchases of advertising and the contracting of marketing and communications agencies for all 51ÁÔÆæ units.<\/li>\n\n\n\n<li>Negotiates with advertisers to obtain the best possible price.<\/li>\n\n\n\n<li>May buy advertising space at volume and resell space to campus units.<\/li>\n\n\n\n<li>Reviews and approves all creative materials to ensure consistency in messaging.<\/li>\n\n\n\n<li>Designates which agencies may be hired to provide marketing and communications services.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-project-liaisons-purchasers\"><strong>Project Liaisons (Purchasers)<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Establish goals for the purchase.<\/li>\n\n\n\n<li>Determine funding.\n<ul class=\"wp-block-list\">\n<li>How much money is available?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Obtain any approvals needed within their unit, such as from their vice chancellor, dean or department head.<\/li>\n\n\n\n<li>Provide funding string.<\/li>\n\n\n\n<li>Serve as the point of contact for the agency when one is hired.<\/li>\n\n\n\n<li>Provide MarComm with quarterly project updates, results reports, and any other information\/data requested. Results reports are used to improve marketing strategy and tactics across the university.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-divisional-finance-officer-dfos\"><strong>Divisional Finance Officer (DFOs)<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create purchase orders.<\/li>\n\n\n\n<li>Ensure invoices are paid.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-marcomm-project-approval-process\"><strong>MarComm Project Approval Process<\/strong><\/h3>\n\n\n\n<p>All marketing projects involving advertising or contracting an agency must be approved by the 51ÁÔÆæ\u2019s chief marketing officer before advertising is purchased or an agency is hired. Projects that involve communications work also must be approved by MarComm\u2019s strategic communications director. <strong>Approval must be obtained before a purchasing request is submitted.<\/strong><\/p>\n\n\n\n<p>To obtain approval, the project liaison must submit a project summary that addresses key questions.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-questions-for-the-purchase-of-advertising\"><strong>Questions for the Purchase of Advertising<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What is the goal? The more specific, the better. For example, \u201cincreasing the number of applicants from the Chicago DMA to the bachelor\u2019s program in psychology\u201d is a better, more achievable goal than \u201cgrow enrollment.\u201d\n<ul class=\"wp-block-list\">\n<li>Provide market data to support this goal.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>How will success be measured?\n<ul class=\"wp-block-list\">\n<li>What are the KPIs?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If the goal is to generate leads (usually defined as someone who has filled out a request for information form), how will those leads be followed up on, and by who? For example, is there a recruiter who will personally email people who submitted RFI forms to see if they have questions?<\/li>\n\n\n\n<li>How much money is available for the purchase? Does it need to be spent in a certain timeframe?<\/li>\n\n\n\n<li>What channels\/vendors do you want to use? Examples: Facebook, Instagram, Spotify, YouTube, digital display.<\/li>\n\n\n\n<li>Have ads already been created or does money need to be allocated for ad creation? Keep in mind that video ads cost several thousand dollars to create. Other ad types are much less expensive.<\/li>\n\n\n\n<li>Ads should direct people to a special type of web page called a landing page. Has one already been created? If so, does it need to be updated? If not, has money been allocated to create a landing page?\n<ul class=\"wp-block-list\">\n<li>If a landing page has already been created, include the URL in the project summary.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-questions-for-the-hiring-of-an-agency\"><strong>Questions for the Hiring of an Agency<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Which agency would the unit like to hire?<\/li>\n\n\n\n<li>What is the goal? The more specific, the better. For example, \u201ccreate a Spanish-language video to air on Telemundo and raise visibility in the Spanish-speaking community\u201d is better than \u201ccreate a video that appeals to diverse audiences.\u201d<\/li>\n\n\n\n<li>What services are needed to achieve this goal?<\/li>\n\n\n\n<li>Are these services that MarComm can provide? If MarComm can provide some, but not all of the services, which ones can it provide? Which ones can\u2019t it provide?<\/li>\n\n\n\n<li>What added value would the agency bring? For example, it may have experience and expertise working with certain audiences. Be as specific and detailed as possible in outlining the added value.&nbsp;<\/li>\n\n\n\n<li>How much funding is available?<\/li>\n\n\n\n<li>What is the timeline for the project?<\/li>\n\n\n\n<li>How will success be measured?\n<ul class=\"wp-block-list\">\n<li>What are the KPIs?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Include an agency proposal if one is available.<\/li>\n<\/ul>\n\n\n\n<p>MarComm may approve the request, deny the request, or send it back to the project liaison for revision. Approved proposals will be backed by research, have achievable goals, and use university dollars efficiently and effectively.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-procurement-process\"><strong>Procurement Process<\/strong><\/h3>\n\n\n\n<p>The procurement process begins after the project has been approved by MarComm in writing. Requests to buy advertising or contract marketing agencies should follow the contract and requisition process in almost all cases. In limited circumstances where vendors do not offer other options, advertising may be paid for with a credit card (purchasing card or p-card). Direct payment is not allowed, except in rare circumstances. It should only be done in consultation with MarComm and 51ÁÔÆæ Purchasing.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-contract-and-requisition\"><strong>Contract and Requisition<\/strong><\/h4>\n\n\n\n<ol class=\"uwm-c-list--sequence\">\n<li><div class=\"uwm-c-list--content-wrap\"><h2>Request a Contract<\/h2>\n<p>Upon receiving project approval from MarComm, the project liaison requests a contract from the advertising representative or agency (hereafter, the vendor) and sends the contract to their divisional finance officer. In choosing an agency, units will be directed to an existing contract to explore all the available options.<\/p>\n<\/div><\/li>\n\n\n\n<li><div class=\"uwm-c-list--content-wrap\"><h2>Create a Requisition<\/h2>\n<p>The divisional finance officer creates a requisition in ShopUW+. The requisition will go to a purchasing specialist in Procurement.<\/p>\n<\/div><\/li>\n\n\n\n<li><div class=\"uwm-c-list--content-wrap\"><h2>MarComm Approval<\/h2>\n<p>The purchasing specialist will send a comment via ShopUW+ to the chief marketing officer, who will reply with approval of the purchase. (If the project liaison has skipped the MarComm Project Approval Process, that process will begin at this point.)<\/p>\n<\/div><\/li>\n\n\n\n<li><div class=\"uwm-c-list--content-wrap\"><h2>Contract Signed<\/h2>\n<p>The purchasing specialist will vet and sign the contract.<\/p>\n<\/div><\/li>\n\n\n\n<li><div class=\"uwm-c-list--content-wrap\"><h2>Vendor Payment<\/h2>\n<p>The vendor will invoice 51ÁÔÆæ, including the requisition number (PO number). Invoices are sent to Accounts Payable at <a href=\"mailto:ap-invoices@uwm.edu\">ap-invoices@uwm.edu<\/a>. The divisional finance officer works with Accounts Payable to ensure payment is made.<\/p>\n<\/div><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-p-card-payments\"><strong>P-Card Payments<\/strong><\/h4>\n\n\n\n<p>P-cards should only be used with advertising platforms that don\u2019t provide other means of payment. Currently, these are Meta and LinkedIn. The payment process for Google varies by the dollar amount of monthly purchases.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-helpful-resources\">Helpful <strong>Resources<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/uwm.edu\/hr\/client-group-assignments\/\">List of divisional finance officers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/brand.wisc.edu\/vendor-partners\/\">UW-Madison marketing contract<\/a> (Madison Master Agreement)<\/li>\n\n\n\n<li><a href=\"https:\/\/uwm.edu\/marcomm\/services-resources\/marcomm-procurement-practice\/external-marketing-communications-agencies\/\">Agencies that 51ÁÔÆæ has had conversations with<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/uwm.edu\/marcomm\/wp-content\/uploads\/sites\/614\/2024\/02\/TEMPLATE-for-boosted-social-media-posts.docx\">Template for results reports for boosted posts<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>51ÁÔÆæ has established a procurement practice for purchasing advertising and contracting marketing agencies. This process will: Coordination also ensures consistent messaging, fostering trust and improving our audience experience. Get Started You must get permission from MarComm before buying advertising or &hellip;<\/p>\n","protected":false},"author":486,"featured_media":0,"parent":52,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","uwm_wg_additional_authors":[]},"class_list":["post-115795","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Marketing &amp; Communications<\/title>\n<meta name=\"description\" content=\"UW-Milwaukee has established a procurement practice for purchasing advertising and contracting marketing agencies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uwm.edu\/marcomm\/services-resources\/marcomm-procurement-practice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MarComm Procurement Practice\" \/>\n<meta property=\"og:description\" content=\"UW-Milwaukee has established a procurement practice for purchasing advertising and contracting marketing agencies.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uwm.edu\/marcomm\/services-resources\/marcomm-procurement-practice\/\" \/>\n<meta property=\"og:site_name\" content=\"Marketing &amp; 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