{"id":46562,"date":"2025-08-25T15:38:13","date_gmt":"2025-08-25T20:38:13","guid":{"rendered":"https:\/\/uwm.edu\/libraries\/?p=46562"},"modified":"2025-08-25T15:38:16","modified_gmt":"2025-08-25T20:38:16","slug":"library-pilots-an-after-hours-chat-bot","status":"publish","type":"post","link":"https:\/\/uwm.edu\/libraries\/2025\/08\/25\/library-pilots-an-after-hours-chat-bot\/","title":{"rendered":"Library Pilots an After-Hours Chat Bot"},"content":{"rendered":"\n
\"image
Welcome LibChat!<\/figcaption><\/figure>\n\n\n\n

The library is piloting an after-hour chat bot in Fall 2025. LibChat is a  pre-programmed, logic-based assistant, not a Generative AI tool. It provides the user with a selection of common questions and answers from our Frequently Asked Questions knowledge bank<\/strong><\/a> and library website. Users also have the opportunity to submit a ticket to receive a follow-up from a librarian the following business day. <\/p>\n\n\n\n

LibChat will be available on the Ask A Librarian webpage<\/strong><\/a> when Research Help Desk is closed<\/strong><\/a>. <\/p>\n\n\n\n

Contact Kate Ganski, Associate Director for User Services<\/strong>,<\/a> if you have questions or would like to provide feedback. <\/p>\n","protected":false},"excerpt":{"rendered":"

The library is piloting an after-hour chat bot in Fall 2025. LibChat is a  pre-programmed, logic-based assistant, not a Generative AI tool. 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