The library is piloting an after-hour chat bot in Fall 2025. LibChat is a pre-programmed, logic-based assistant, not a Generative AI tool. It provides the user with a selection of common questions and answers from our and library website. Users also have the opportunity to submit a ticket to receive a follow-up from a librarian the following business day.
LibChat will be available on the when Research Help Desk is closed.
Contact Kate Ganski, Associate Director for User Services, if you have questions or would like to provide feedback.