{"id":20367,"date":"2023-01-05T15:36:47","date_gmt":"2023-01-05T21:36:47","guid":{"rendered":"https:\/\/uwm.edu\/letters-science\/?p=20367"},"modified":"2023-12-04T13:52:17","modified_gmt":"2023-12-04T19:52:17","slug":"jams-student-interns-in-the-happiest-place-on-earth","status":"publish","type":"post","link":"https:\/\/uwm.edu\/letters-science\/in-focus-2023\/jams-student-interns-in-the-happiest-place-on-earth\/","title":{"rendered":"JAMS student interns in the Happiest Place on Earth"},"content":{"rendered":"

When Regan Rayl was growing up, her family\u2019s favorite vacation spot was Disney World in Orlando, Florida. With every trip they took, Rayl explored the theme parks and fell more in love with Disney magic.<\/p>\n

Now, thanks to the Disney College program, Rayl is able to make that same magic for a new generation of children \u2013 and gain internship credit and valuable networking connections that could one day help her get a full-time job with The Mouse.<\/p>\n

Rayl is a senior at 51ÁÔÆæ who spent this past semester living and working at Walt Disney World through the Disney College Program (DCP). The program allows current college students and recent graduates to work at the theme park (Disney refers to these workers as \u201ccast members\u201d) while also giving them opportunities to learn from and connect with professionals across the corporation.<\/p>\n

\u201cI\u2019ve always known about the Disney College Program. It\u2019s something that I\u2019ve wanted to do for years,\u201d Rayl said. \u201cThe more that I learned about it during my college career from 51ÁÔÆæ alums who did DCP, the more I wanted to do it. So I began, when I was a freshman, working that into my four-year plan.\u201d<\/p>\n

In addition to working full-time in the park, she\u2019s also taking a full load of 51ÁÔÆæ courses remotely. It can be tough to balance working, school, and a social life, but luckily, she added, Epcot is a surprisingly good place to do her homework.<\/p>\n

\u201cThey have a giant Starbucks. It was so nice. I was able to get my Starbucks and look at the Epcot ball while doing homework,\u201d she joked.<\/p>\n

Making magic<\/strong><\/p>\n

Students in the DCP are assigned tasks all over the theme park, working in its restaurants, merchandise shops, custodial facilities, and ride operations. Rayl is stationed in the Storybook Circus area of Magic Kingdom, where she is a ride operator for the Dumbo ride and Goofy\u2019s Barnstormer roller coaster.<\/p>\n

\u201cOne of my favorite things about my two rides (is) a lot of little children\u2019s first experience going on a roller coaster is the Barnstormer,\u201d Rayl said. \u201cThat\u2019s fun, having little kids be excited for their first roller coaster. I see that every day.\u201d<\/p>\n

Being a ride operator may not sound like a job with transferrable skills, but Rayl says her internship has given her experience that she can use in any profession. The pace is quick, so she has to think on her feet and be ready to solve any problems. Sometimes guests are upset and Rayl has to practice her customer service skills, representing Disney with a smile. Her managers stress that cast members must be in constant contact with each other, and Rayl has learned the value of strong communication.<\/p>\n

But perhaps her biggest takeaway has been learning to be a storyteller.<\/p>\n

As a double-major in journalism, advertising, and media studies (JAMS<\/a>) and in digital arts and culture (DAC<\/a>), Rayl has long understood the importance of being able to tell a story. At Disney World she has an especially tough audience to sell to: skeptical kids.<\/p>\n

\u201cIn the Barnstormer queue, there are tons of props like cannons and trampolines that are supposed to be apart of \u2018The Great Goofini\u2019s\u2019 stunt show,\u201d Rayl said. \u201cMany children, and adults, point them out and I always say, \u2018Isn\u2019t Goofy so funny? He left all of his props out for us to clean up! If you see him today, please tell him to help us out.\u2019\u201d<\/p>\n

Being part of the magic of Disney World is one of the best aspects of Rayl\u2019s internship.<\/p>\n

\u201cI can create the magic. \u2026 I can see people\u2019s face light up. It\u2019s just little things, but it\u2019s part of the giant story that is Disney World,\u201d she said.<\/p>\n

Making connections<\/strong><\/p>\n

Part of the Disney College Program is seeing the magic behind the scenes and learning the business of Disney.<\/p>\n

When they weren\u2019t working in the park, students in DCP were invited to attend seminars and panels with different teams under the Disney umbrella. Rayl attended a Zoom meeting with some of the executives from Hulu, for instance, and met Walt Disney World ambassadors and historians.<\/p>\n

But her favorite was when she was able to meet Disney\u2019s social media teams, responsible for the company\u2019s YouTube, Facebook, Twitter, Instagram, and TikTok accounts. She was able to learn from and ask questions of the social media managers, photographers, and graphic designers \u2013 all jobs that align with her academic studies.<\/p>\n

\u201cI also got to show my graphic design portfolio to a few people. I made connections,\u201d Rayl said. \u201cIt was one of the coolest experiences here outside of doing my job, because I got to see a lot of people who are just like me. \u201cA lot of them did the DCP. To see myself doing what they used to do, and seeing where they are now, is very inspiring.\u201d<\/p>\n

Rayl has long been drawn to media. JAMS was the perfect major, and a big reason why she chose to attend 51ÁÔÆæ. Adding a digital arts and culture major is helping her round out any gaps in her education.<\/p>\n

\u201cJAMS is teaching me why I should be artistic in my career; DAC is teaching me how to be artistic. That\u2019s where I\u2019m learning photo editing and design skills,\u201d Rayl said.<\/p>\n

She\u2019s used those skills in a previous internship as a social media manager for the DAC program. She\u2019d like to eventually use those same skills in her career.<\/p>\n

\u201cMy experience with the DCP, and having that on my resume, that will open some doors for me to get an internship with Disney World, whether it be with their advertising team or social media team,\u201d she said. \u201cI would like to use my education and my skills that I learned at 51ÁÔÆæ in a career with Disney.\u201d<\/p>\n

Rayl will return to Milwaukee in mid-January. Until then, you\u2019ll find her in Storybook Circus, making Disney magic.<\/p>\n

By Sarah Vickery, College of Letters & Science<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

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