51ΑΤΖζ

Serving with Spanish: New service-learning course connects students to Milwaukee community

A group of four students stands in front of bookshelves next to their instructor.
Students in Senior Teaching Faculty Member Allison Libbey's class used their Spanish skills volunteering in the Milwaukee community. Pictured from left to right are Jack Uslabar, Helena Kohlhoff, Jennifer Ortiz, Eden Skoug, and Allison Libbey.

ΒΏCΓ³mo puedo ayudar? How can I help?

Allison Libbey’s Spanish students asked that question a lot this semester.

Libbey, a senior teaching faculty member in 51ΑΤΖζ’s Spanish Programt, is the creator of the special topics course β€œSpanish 391: Using Spanish in Our Community.” It’s a new service-learning course designed to help students hone their conversational language skills by assisting nonprofits in the Milwaukee area.

β€œMany students feel like Spanish is something they do in class only, and they don’t have the opportunity to do anything with Spanish outside of class … so I created this course to address that,” said Libbey.

Students started their education in the classroom by exploring topics like Latinx Heritage Month, immigration in Wisconsin, and the job and education outlook for Milwaukee’s Latino residents. Outside of class, they completed 20 service hours over the semester and turned in video reflections (delivered in Spanish, of course) about their experience.

Libbey worked with 51ΑΤΖζ’s Center for Student Experience & Talent to partner with seven organizations around the Milwaukee area in need of Spanish-speaking helpers. Students could pick where they wanted to volunteer based on their interests and schedules.

The course, offered for the first time this fall, was a success.

β€œIt’s been one of my favorite Spanish classes I’ve ever taken because it’s been so practical,” said student Helena Kohlhoff. β€œThe conversations we’ve had have been eye-opening. We get to hear from a lot of different people with a lot of different perspectives.”

Thanks to their experiences in Spanish 391, students walked away with three important lessons:

1. How to get comfortable speaking Spanish

The course’s focus on conversation helped grow the students’ language skills.

β€œHaving a class like this, where (the learning) is all based on actual communication, has given me a lot more confidence in being able to talk to someone in Spanish and maintain my side of the conversation,” said Jack Uslabar, a creative writing major who is minoring in Spanish. He volunteered at where he helped guests navigate the food pantry.

Piles of shoes are stacked on the pavement waiting to be distributed to unhoused people.
Piles of shoes are stacked on the pavement waiting to be distributed to unhoused people by Mr. Bob’s Under the Bridge volunteers. Photo courtesy of Helena Kohlhoff.

It took Uslabar a few weeks to get the hang of things. It helped that he found a mentor in Norma, a NourishMKE volunteer who also spoke Spanish. β€œ(Speaking) came with experience, and also hearing what Norma says at each station, so I can pick up on what certain things are called,” Uslabar said. β€œFor instance, I would know that these vegetables are green beans, but I wouldn’t know the word in Spanish. Then someone would point to them and say it, and I’d pick that term up and use it in the future.”

Kohlhoff, a medical laboratory science major working toward a certificate in Spanish for healthcare professionals, and Spanish major Eden Skoug quickly became well-versed in phrases like β€œΒΏQuΓ© talla necesita?” What size do you need? Or β€œΒΏAlguien te estΓ‘ ayudando?” Is anyone helping you?

Both worked with , an organization that provides clothing, shoes, and other supplies and services to unhoused people in Milwaukee.

β€œWe’re constantly switching languages. You can be talking to an English speaker one second, a Spanish speaker the next second, and an ASL (American Sign Language) user another second,” Skoug said. They’re not kidding; Skoug also takes ASL lessons at 51ΑΤΖζ and had to put their signing skills to use as a volunteer in addition to their Spanish.

2. How to prepare for their future careers

Jennifer Ortiz is majoring in early-childhood education with a minor in Spanish and is also working towards certifications in ESL and bilingual education. She’s a native Spanish speaker, so she was a perfect fit to volunteer at , one of three bilingual schools in the city that asked Libbey for volunteers.

β€œThere are some kids there that don’t speak as much Spanish, and I wanted to help them be more involved in the classroom and simplify the language so they are able to connect more with the students who may only speak Spanish,” said Ortiz.

Picture of text. Text reads Students in Spanish 391: Using Spanish in Our Community could choose to volunteer at several organizations in the Milwaukee Community, including Father Gene’s Help Center, La Causa Charter School, La Escuela Fratney, Milwaukee Public Library, Mr. Bob’s Under the Bridge, Notre Dame School of Milwaukee, and NourishMKE.

Not only was she able to help others develop their language skills and fine-tune her own, but she also gained insights that she can use in her education major.

β€œThe teacher I worked with asked me to come back next semester,” Ortiz said. β€œ(I) might even do my student teaching there, because I loved making all of those connections with the students and the staff.”

For Skoug, working with Mr. Bob’s Under the Bridge has given them a taste of what their future career might be like.

β€œThe work that I’m hoping to do is similar to the work that I’m doing at Mr. Bob’s. I want to be able to use Spanish to serve the community as maybe a translator or interpreter. I like being able to create connections among Spanish-speaking and English-speaking communities,” they said.

3. How to support their community

When her students turned in their video reflections, Libbey noticed a pattern.

A white trailer is emblazoned with a bridge and the words Mr. Bob's Under the Bridge Serving Our Community, Outreach Line: 414-207-6615, mrbobsunderthebridge.org
The Mr. Bob’s Under the Bridge trailer is parked waiting to serve unhoused people. Photo courtesy of Helen Kohlhoff.

β€œEmpathy and compassion – those were two words that I heard over and over,” she said. β€œ(Students are) not just thinking about their own little bubble anymore. (They’re) thinking about the wider community.”

Ortiz said she gained a new respect for teachers after watching her mentors at Notre Dame School juggle large classes while still being responsive to individual student needs. β€œIt really made me realize that we need more Spanish teachers, or even Spanish assistants, anyone that can speak Spanish and help out in the schools, because it gets very overwhelming,” she said.

Skoug said they learned a lot about Milwaukee’s unhoused population and how those individuals seem to fall through the cracks. For instance, several of the people served by Mr. Bob’s Under the Bridge died during last summer’s flooding, but little attention was paid to their loss. β€œThat’s why it’s so important that Mr. Bob’s is creating connections with that community, and making sure those people are not forgotten,” Skoug added.

For Kohlhoff, volunteering helped them realize that being able to understand one another is an essential part of building community.

β€œThe amount of joy that people have when you can converse with them in their native language and be able to help them is something that reminds me why I’m doing what I’m doing,” they said.

Class has ended, but Libbey says that several of her students plan to continue volunteering with their chosen organizations. They’ve found the answer to the question, ΒΏCΓ³mo puedo ayudar?

By Sarah Vickery, College of Letters & Science