{"id":4689,"date":"2021-04-14T15:43:21","date_gmt":"2021-04-14T20:43:21","guid":{"rendered":"https:\/\/uwm.edu\/information-technology\/?page_id=4689"},"modified":"2025-12-16T15:29:48","modified_gmt":"2025-12-16T21:29:48","slug":"return-to-campus-technology-readiness","status":"publish","type":"page","link":"https:\/\/uwm.edu\/information-technology\/return-to-campus-technology-readiness\/","title":{"rendered":"Get Your Campus Technology Ready"},"content":{"rendered":"\n<div class=\"uwm-l-row\">\n<div class=\"uwm-l-col\">\n<p>Returning to work? Make sure your technology is ready get back to work with you! <\/p>\n\n\n\n<p>Follow these steps to prepare your campus technology after you come back from a break.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-log-into-your-computer\">Log into your computer<\/h2>\n\n\n\n<p>If you&#8217;re using a computer that hasn&#8217;t been used in a while, start by turning it on and signing in. If you have any issues, contact the <a href=\"https:\/\/uwm.edu\/information-technology\/help\/\">51ÁÔÆæ Help Desk<\/a>. Some common problems include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Computers being moved or disconnected: If your office has been rearranged, your computer hardware and cables might need to be set up again.<\/li>\n\n\n\n<li>Wired network connections might have dropped out after summer power outages. You can unplug and re-plug your network cable, or you can just restart your computer.<\/li>\n\n\n\n<li>When you reach out to the 51ÁÔÆæ Help Desk, providing your computer name will help speed up the support process. See instructions for&nbsp;<a href=\"https:\/\/kb.uwm.edu\/47217\">Windows<\/a>&nbsp;or&nbsp;<a href=\"https:\/\/kb.uwm.edu\/46653\">macOS<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-install-updates\">Install updates<\/h2>\n\n\n\n<p>If your computer has been off for a long time, it needs to install updates for the operating system and applications. Here&#8217;s what to do:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep your computer turned on so updates can install automatically.<\/li>\n\n\n\n<li>You can also manually check for updates to speed up the process. See the instructions for <a href=\"https:\/\/kb.uwm.edu\/123439\">Windows<\/a> or <a href=\"https:\/\/kb.uwm.edu\/105365\">macOS<\/a>.<\/li>\n\n\n\n<li>Installing all updates may take a few hours and your computer could run slower during updates; it is recommended that you set aside time for updates.<\/li>\n\n\n\n<li>Your computer might need to restart a few times during the update.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-check-installed-software\">Check installed software<\/h2>\n\n\n\n<p>Make sure the apps you need are still installed and working properly. Test them one by one:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Some apps update automatically when opened and others need manual updates.<\/li>\n\n\n\n<li>If you need software installation, updates, or license help, reach out to the <a href=\"https:\/\/uwm.edu\/information-technology\/help\/\">51ÁÔÆæ Help Desk<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-request-software-for-your-class\">Request software for your class<\/h2>\n\n\n\n<p>If you need software for your class this semester, request it now so it\u2019s ready to go:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New classroom software installations can take a few days or more to prepare, so you should send in your requests as early as possible.<\/li>\n\n\n\n<li>You can fill out the <a href=\"https:\/\/uwm.edu\/information-technology\/classroom-services\/lab-software-request-form\/\">Lab Software Request Form<\/a> to request new or updated software in a classroom computer lab.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-check-printers\">Check printers<\/h2>\n\n\n\n<p>Test the printers, scanners, or copiers you&#8217;ll use. Try a test print\/scan to ensure they work with your computer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can add printers to 51ÁÔÆæ computers through self-service. Follow the instructions for <a href=\"https:\/\/kb.uwm.edu\/42102\">Windows<\/a> or <a href=\"https:\/\/kb.uwm.edu\/74526\">macOS<\/a>.<\/li>\n\n\n\n<li>Shared network printers might have changed or been removed since you last used them.<\/li>\n\n\n\n<li>If a small, shared printer isn&#8217;t working, try turning it off and on. Copiers and large network printers should not be restarted. You can contact the <a href=\"https:\/\/uwm.edu\/information-technology\/help\/\">51ÁÔÆæ Help Desk<\/a>&nbsp;for assistance.<\/li>\n\n\n\n<li>Report issues with leased printers\/copiers\/scanners to <a href=\"https:\/\/uwm.edu\/print-copy\/\">Print &amp; Copy Services<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-check-shared-network-drives\">Check shared network drives<\/h2>\n\n\n\n<p>If your department or group use the &#8220;Shares&#8221; network drive, make sure you can access them:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All 51ÁÔÆæ network drives are now located under &#8220;Shares.&#8221;<\/li>\n\n\n\n<li>51ÁÔÆæ&#8217;s Windows PCs will automatically connect to Shares to the S:\\ drive. You&#8217;ll find it under &#8220;This PC&#8221; in File Explorer.<\/li>\n\n\n\n<li>To connect manual on a PC or Mac, follow the instructions for <a href=\"https:\/\/kb.uwm.edu\/57916\">Windows<\/a> or <a href=\"https:\/\/kb.uwm.edu\/53627\">macOS<\/a>.<\/li>\n\n\n\n<li>If you need assistance with shared network files, contact the <a href=\"https:\/\/uwm.edu\/information-technology\/help\/\">51ÁÔÆæ Help Desk<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-review-it-news\">Review IT News<\/h2>\n\n\n\n<p>To catch up on IT updates you may have missed while you were away, please visit our <a href=\"https:\/\/uwm.edu\/information-technology\/it-news-events\/\">IT News Feed<\/a>!<\/p>\n<\/div>\n\n\n\n<div class=\"uwm-l-col uwm-l-col--4 uwm-l-offset--1\"><div class=\"content_block\" id=\"custom_post_widget-12566\">\n<div class=\"uwm-p-card uwm-p-card--color-head uwm-p-card--contact uwm-u-mb-40\"><div class=\"uwm-p-card--profile-header\"><div class=\"uwm-p-card--profile-header-text\"><div class=\"uwm-p-card--title\">51ÁÔÆæ Help Desk<\/div><\/div><\/div><div class=\"uwm-p-card--body\"><div class=\"uwm-p-card--content\">\n<ul class=\"uwm-c-list--contact uwm-c-list--cleanlist\">\n<li><i class=\"fa-solid fa-envelope fa-fw\"><\/i><a href=\"mailto:helpdesk@it.uwm.edu\">helpdesk@it.uwm.edu<\/a><\/li>\n\n\n\n<li><i class=\"fa-solid fa-mobile-screen-button fa-fw\"><\/i><a href=\"tel:414-229-4040\">414-229-4040<\/a><\/li>\n\n\n<\/ul>\n<\/div><\/div><a href=\"https:\/\/uwm.edu\/information-technology\/request-support\/\" class=\"uwm-p-card--link\">Online Support Form<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"uwm-l-buttons--full\">\n<a class=\"uwm-c-button uwm-c-button--full uwm-u-mb-20\" href=\"https:\/\/uwm.edu\/information-technology\/classroom-services\/lab-software-request-form\/\" rel=\"\">Lab Software Request Form<\/a>\n<\/div>\n\n\n\n<div class=\"uwm-l-buttons--full\">\n<a class=\"uwm-c-button uwm-c-button--full uwm-u-mb-20\" href=\"https:\/\/uwm.edu\/print-copy\/\" rel=\"\">Print &amp; Copy Services<\/a>\n<\/div>\n\n\n<div class=\"uwm-block-otp-nav \"><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3214,"featured_media":0,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","uwm_wg_additional_authors":[]},"class_list":["post-4689","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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