  {"id":785,"date":"2023-11-09T14:03:56","date_gmt":"2023-11-09T20:03:56","guid":{"rendered":"https:\/\/uwm.edu\/housing\/postal-mail-deliveries\/"},"modified":"2026-03-26T11:52:02","modified_gmt":"2026-03-26T16:52:02","slug":"postal-mail-deliveries","status":"publish","type":"page","link":"https:\/\/uwm.edu\/housing\/amenities\/postal-mail-deliveries\/","title":{"rendered":"Postal Mail &amp; Deliveries"},"content":{"rendered":"\n<p>The&nbsp;<a href=\"https:\/\/www.usps.com\/\" rel=\"noreferrer noopener\" target=\"_blank\">U.S. Postal Service<\/a>&nbsp;delivers mail to&nbsp;<strong>Cambridge Commons<\/strong>,&nbsp;<strong>Kenilworth Square Apartments<\/strong>,&nbsp;<strong>RiverView Residence Hall<\/strong>, and&nbsp;<strong>Sandburg Halls<\/strong>&nbsp;Monday \u2013 Saturday except for&nbsp;<a href=\"https:\/\/about.usps.com\/newsroom\/events\/\" rel=\"noreferrer noopener\" target=\"_blank\">legal holidays<\/a>. Mail is sorted by mailroom staff and placed into residents\u2019 mailboxes.Each resident is assigned a personal mailbox secured by either a combination or keyed lock.&nbsp;Mailbox numbers&nbsp;<em>will not correlate<\/em>&nbsp;to a resident\u2019s suite number.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-correct-name-on-packages\">Correct Name On Packages<\/h2>\n\n\n\n<p>Residents ordering packages should include both their&nbsp;first and last name&nbsp;<strong><em>as they appear on their campus ID&nbsp;<\/em><\/strong>and their&nbsp;mailbox number&nbsp;in their delivery address to ensure timely and accurate check-in by mailroom staff. Package check-in may be delayed or package may be returned to sender for students receiving packages to names other than their name on file with 51ÁÔÆæ, as additional research is needed to confirm the correct recipient.<\/p>\n\n\n\n<p>Students wishing to update their name on file with 51ÁÔÆæ should do so by following&nbsp;<a href=\"https:\/\/uwm.edu\/onestop\/your-student-record\/your-information\/#name\" rel=\"noreferrer noopener\" target=\"_blank\">51ÁÔÆæ\u2019s campus instructions<\/a>. Students should also have their campus ID updated at the&nbsp;<a href=\"https:\/\/uwm.edu\/retailservices\/panthercard\/\" rel=\"noreferrer noopener\" target=\"_blank\">PantherCard Office<\/a>&nbsp;in the 51ÁÔÆæ Union to reflect their current name.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-your-mailing-address\">Your Mailing Address<\/h2>\n\n\n\n<p>Your mail should be addressed in the following format:<\/p>\n\n\n\n<div class=\"uwm-p-card-grid uwm-l-grid uwm-l-grid--equal-y uwm-l-grid--2\">\n<div class=\"uwm-p-card uwm-u-mb-40\"><div class=\"uwm-p-card--body\"><div class=\"uwm-p-card--title\">Sandburg Halls<\/div><div class=\"uwm-p-card--content\">Resident Name<br>Sandburg Halls Box #<br>3400 N. Maryland Ave.<br>Milwaukee, WI 53211<\/div><\/div><\/div>\n\n\n\n<div class=\"uwm-p-card uwm-u-mb-40\"><div class=\"uwm-p-card--body\"><div class=\"uwm-p-card--title\">Cambridge Commons<\/div><div class=\"uwm-p-card--content\">Resident Name<br>Cambridge Commons Box #<br>2323 N Cambridge Avenue<br>Milwaukee, WI 53211<\/div><\/div><\/div>\n\n\n\n<div class=\"uwm-p-card uwm-u-mb-40\"><div class=\"uwm-p-card--body\"><div class=\"uwm-p-card--title\">RiverView Residence Hall<\/div><div class=\"uwm-p-card--content\">Resident Name<br>RiverView Hall Box #<br>2340 N Commerce St.<br>Milwaukee, WI 53212<\/div><\/div><\/div>\n\n\n\n<div class=\"uwm-p-card uwm-u-mb-40\"><div class=\"uwm-p-card--body\"><div class=\"uwm-p-card--title\">Kenilworth Square<\/div><div class=\"uwm-p-card--content\">Resident Name<br>Kenilworth Square Apts Box #<br>1915 E Kenilworth Place<br>Milwaukee, WI 53202<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-locating-your-campus-mailbox-information\">Locating Your Campus Mailbox Information<\/h2>\n\n\n\n<p>Login to your&nbsp;<a href=\"http:\/\/uwm.starrezhousing.com\/StarRezPortalX\">Housing Portal<\/a> to view your University Housing Campus Mailbox information<\/p>\n\n\n\n<div class=\"uwm-u-flex uwm-u-flex--wrap uwm-u-flex--left\">\n<a class=\"uwm-c-button uwm-u-mr-20 uwm-u-mb-20\" href=\"http:\/\/uwm.starrezhousing.com\/StarRezPortalX\" rel=\"\">Housing Portal<\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-package-deliveries\">Package Deliveries<\/h2>\n\n\n\n<p>Packages can be retrieved by Residence Hall residents when presenting their campus ID, or a photo ID that includes their name, to a staff member in their building\u2019s mailroom from 1-8pm Monday through Saturday.<\/p>\n\n\n\n<p><strong>Kenilworth residents<\/strong>&nbsp;can retrieve their packages from the Service Desk.<\/p>\n\n\n\n<p>Residents should look for a notification from our package management system (pictured below) in their 51ÁÔÆæ inbox to ensure the package is checked into their residential mailroom and available for retrieval.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-food-deliveries\">Food Deliveries<\/h2>\n\n\n\n<p>The Service Desk&nbsp;<strong>DOES NOT<\/strong>&nbsp;accept food deliveries or other packages. If receiving perishable food items, work with the carrier to have them leave take-out or grocery deliveries on the designated delivery table at your University Housing Facility. It is essential that food items be picked up from the delivery table within 24 hours or they will be discarded or donated. Food deliveries (meal and grocery) sent to the residential mailrooms are not guaranteed refrigeration. University Housing is not responsible for lost or stolen deliveries left at designated delivery tables.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-missing-packages\">Missing Packages<\/h2>\n\n\n\n<p>If you are missing a package, please file a claim through the form below. Package claims will be submitted to the mailroom immediately upon form submission, and a response provided within 1-2 business days.<\/p>\n\n\n\n<div class=\"uwm-u-flex uwm-u-flex--wrap uwm-u-flex--left\">\n<a class=\"uwm-c-button uwm-u-mr-20 uwm-u-mb-20\" href=\"https:\/\/uwm.edu\/housing\/forms-publications\/missing-package-form\/\" rel=\"\">Missing Package Form<\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-mail-forwarding-return-to-sender\">Mail Forwarding\/Return-to-Sender<\/h2>\n\n\n\n<p>Students who are vacating or no longer living in University Housing should update their forwarding address in&nbsp;<a href=\"https:\/\/uwm.edu\/paws\/\" rel=\"noreferrer noopener\" target=\"_blank\">PAWS<\/a>&nbsp;and also remove their 51ÁÔÆæ address from all online order accounts.<\/p>\n\n\n\n<p>1. Log into your&nbsp;<a href=\"https:\/\/uwm.edu\/paws\/\">PAWS<\/a>&nbsp;account with your ePanther ID and password. If you have forgotten your password to your ePanther ID, follow the necessary steps to set a new password&nbsp;<a href=\"https:\/\/www-ssl.uwm.edu\/uits\/ePanther\/fp\/\">here<\/a>.<\/p>\n\n\n\n<p>2. From the main page, scroll down to \u201cPersonal Information.\u201d<\/p>\n\n\n\n<p>3. Select \u201cOther Profile Applications,\u201d then select \u201cAddresses\u201d from the drop-down menu.<\/p>\n\n\n\n<p>4. Select \u201cMail\u201d address.<\/p>\n\n\n\n<p>5. Using the pencil icon, update your mailing address to the address which you would like mail forwarded.<\/p>\n\n\n\n<p><em><strong>*REMINDER*<\/strong><\/em><br>Only letter mail and packages sent via USPS can be forwarded. Items from other carriers (Amazon, FedEx, UPS, etc.) will be returned to sender.<\/p>\n\n\n\n<p>If mail delivers for a student who no longer lives in University Housing, mailroom staff will look for a forwarding address in the student\u2019s account.<\/p>\n\n\n\n<p><strong>United States forwarding address on file<br><\/strong>USPS Priority, Parcel, and First Class mail pieces will be forwarded to the domestic forwarding address in the student\u2019s account.<\/p>\n\n\n\n<p><strong>Forwarding services unavailable<\/strong><br>When packages are not able to be forwarded, they will be returned to sender. Carriers do not provide forwarding services to international addresses. USPS Presorted Standard and Non-Profit classes, Amazon Logistics, FedEx and UPS do not have forwarding services available.<\/p>\n\n\n\n<p>Packages shipped by Amazon Logistics which cannot be delivered to a current housing resident will be returned to sender. Amazon\u2019s policy is the order recipient must request a replacement item at their current address.<\/p>\n\n\n\n<p>51ÁÔÆæ mailroom staff do not receive updated tracking information for forwarded or returned packages. Order recipients must contact their carrier for updated tracking information. To follow up with mailroom staff regarding your package, please email&nbsp;<a href=\"mailto:housing-mailroom@uwm.edu\" rel=\"noreferrer noopener\" target=\"_blank\">housing-mailroom@uwm.edu<\/a>&nbsp;with your package\u2019s carrier tracking number and delivery date. Sending the mailroom screenshots of your carrier tracking number and delivery confirmation is the best and fastest way to receive the most accurate information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-c-o-d-deliveries\">C.O.D. Deliveries<\/h2>\n\n\n\n<p>Collect On Delivery (C.O.D.) items are not accepted by the Service Desk. All postage must be paid for in advance by the sender.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-where-to-buy-stamps\">Where to Buy Stamps<\/h2>\n\n\n\n<p>You can purchase stamps at your local USPS office. The office nearest to Kenwood Campus is on Capitol Drive, west of Oakland Avenue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The&nbsp;U.S. Postal Service&nbsp;delivers mail to&nbsp;Cambridge Commons,&nbsp;Kenilworth Square Apartments,&nbsp;RiverView Residence Hall, and&nbsp;Sandburg Halls&nbsp;Monday \u2013 Saturday except for&nbsp;legal holidays. Mail is sorted by mailroom staff and placed into residents\u2019 mailboxes.Each resident is assigned a personal mailbox secured by either a combination or &hellip;<\/p>\n","protected":false},"author":40,"featured_media":0,"parent":738,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","uwm_wg_additional_authors":[]},"class_list":["post-785","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Housing at 51ÁÔÆæ<\/title>\n<meta name=\"description\" content=\"Learn how 51ÁÔÆæ Housing handles postal mail and deliveries. 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