{"id":1714,"date":"2022-04-28T10:53:52","date_gmt":"2022-04-28T15:53:52","guid":{"rendered":"https:\/\/uwm.edu\/canvas\/?p=1714"},"modified":"2022-04-28T10:53:52","modified_gmt":"2022-04-28T15:53:52","slug":"ongoing-issue-canvas-docview-errors-affecting-speedgrader-files-and-submissions","status":"publish","type":"post","link":"https:\/\/uwm.edu\/canvas\/ongoing-issue-canvas-docview-errors-affecting-speedgrader-files-and-submissions\/","title":{"rendered":"Resolved: Canvas &#8211; Docview Errors affecting speedgrader, files and submissions."},"content":{"rendered":"<p>Canvas announced that users are receiving 502\/503 errors when accessing content in Docviewer from approximately 7:43-11:25 am on April 28, 2022.<\/p>\n<p>WHAT IS HAPPENING?<\/p>\n<p>Canvas users were receiving errors and long load times in speedgrader.<\/p>\n<p>WHAT ARE WE DOING ABOUT IT?<\/p>\n<p>Our teams were able to identify the cause. Load times have returned to normal. Page errors have been resolved.<\/p>\n<p>WHAT HAPPENS NEXT?<\/p>\n<p>We will continue to monitor the situation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Canvas announced that users are receiving 502\/503 errors when accessing content in Docviewer from approximately 7:43-11:25 am on April 28, 2022. WHAT IS HAPPENING? Canvas users were receiving errors and long load times in speedgrader. WHAT ARE WE DOING ABOUT &hellip;<\/p>\n","protected":false},"author":531,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","uwm_wg_additional_authors":[]},"categories":[36],"tags":[],"class_list":["post-1714","post","type-post","status-publish","format-standard","hentry","category-service-alerts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Resolved: Canvas - Docview Errors affecting speedgrader, files and submissions. - Canvas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uwm.edu\/canvas\/ongoing-issue-canvas-docview-errors-affecting-speedgrader-files-and-submissions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolved: Canvas - Docview Errors affecting speedgrader, files and submissions.\" \/>\n<meta property=\"og:description\" content=\"Canvas announced that users are receiving 502\/503 errors when accessing content in Docviewer from approximately 7:43-11:25 am on April 28, 2022. 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